Terms and Conditions

Frequently Asked Questions (FAQ) – Self Drive Bike Rental in Gwalior

Q1: How can I rent a bike in Gwalior through the self-drive service?

A: Renting a bike is easy! Simply visit our website or mobile app, choose your preferred bike model, select the rental duration, and provide the necessary details. Once your booking is confirmed, you can pick up the bike from our designated location.

Q2: What are the eligibility criteria for renting a bike?

A: To rent a bike, you must be at least 18 years old and possess a valid driving license. We may also require a refundable security deposit and additional identification documents as per our terms and conditions.

Q3: Can I choose a specific bike model for my rental?

A: Yes, you can select your preferred bike model based on availability. We offer a variety of bikes to suit different preferences and requirements.

Q4: How is the rental duration calculated?

A: Rental duration is calculated on a 24-hour basis. You can choose the number of days you want to rent the bike, and additional hours beyond 24 hours may incur extra charges.

Q5: What documents do I need to provide for bike rental?

A: You will need a valid driving license, government-issued photo ID, and a refundable security deposit. International tourists may need to provide a valid passport and visa.

Q6: Is fuel included in the rental cost?

A: No, fuel is not included in the rental cost. You will receive the bike with a full tank, and it is your responsibility to return it with the same fuel level. If the fuel level is lower, additional charges may apply.

Q7: Can I extend the rental duration during my trip?

A: Yes, you can extend your rental duration. Please contact our customer support at least 24 hours before the original return time to make arrangements.

Q8: What happens if the bike breaks down during my rental period?

A: In case of a breakdown, contact our 24/7 roadside assistance immediately. We will guide you through the next steps, which may include bike replacement or repair.

Q9: Are helmets provided with the bike rental?

A: Yes, we provide helmets for the rider and the pillion rider as part of the rental package. It is mandatory to wear helmets for safety reasons.

Q10: How do I return the bike at the end of my rental period?

A: Return the bike to the designated location at the agreed-upon time. Ensure the bike is in the same condition as when rented. Our staff will inspect the bike, and your security deposit will be refunded after deducting any applicable charges.

For any further queries, feel free to contact our customer support hotline or visit our website. Safe riding!