Know Dubai Frame Tickets

Terms and Conditions

Confirmation

● You will get a confirmation voucher via email within company timeline hours. If you do not receive a booking confirmation, please notify us.
● In case we are not able to send a confirmation voucher because of some occurrence then our operator will connect you.
 

Cancellation policy 

● Refunds will be issued for cancellations made as per the activity terms & Conditions
● Changes and cancellations of confirmed bookings may incur fees from Suppliers in addition to our service fees. Suppliers’ fees are outlined in their relevant terms and conditions.
● In the event of a force majeure or unforeseen event, the operator reserves the right to cancel the tour. In this case, you will be given the option to reschedule or request a refund.

Booking Policy 

● All bookings must be made through an authorized representative of the Company.
● The Company will provide the service as set out and confirmed in writing.
● Travools does not hold any confirmed reservations of the travel products in such itineraries. The same is subject to availability at the time of booking. Even the tour cost might change based on the actual availability of the travel services included in the tour.
● Itinerary timings in the tour are approximate and may be subject to change.
● The Company reserves the right to notify you of any increase in price before accepting your booking.
 

Our Liabilities & Limitations

● Your rights with respect to a confirmed booking affected by an event of Force Majeure will be subject to the terms and conditions of the relevant Supplier.
● We shall not be responsible for any delays & alterations in the program or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.
 

Refund Policy 

● Your entitlement to a refund for canceled bookings is subject to the relevant Supplier’s terms and conditions.
● We will be entitled to deduct our service fee from any refund we receive on your behalf before remitting the balance to you.
● If we are managing or arranging a refund for a canceled booking on your behalf it will not be paid to you until the Supplier provides the refund to us, and we will not be liable for any delay on the part of the Supplier.

Dubai Frame Tickets - Frequently Asked Questions (FAQ)

1. What is the Dubai Frame?

The Dubai Frame is an iconic architectural landmark located in Zabeel Park, Dubai, UAE. It is a massive rectangular frame structure that offers breathtaking views of both the historic and modern parts of Dubai.

2. What can I experience at the Dubai Frame?

Visitors to the Dubai Frame can enjoy panoramic views of Dubai from its 150-meter-high observation deck. The structure also houses an immersive exhibition that showcases the city's transformation from a humble fishing village to a global metropolis.

3. How can I purchase Dubai Frame tickets?

You can purchase Dubai Frame tickets through various channels, including online ticketing platforms, the official Dubai Frame website, or on-site ticket counters. Advanced online booking is recommended to avoid long queues.

4. Are there different types of tickets available?

Yes, Dubai Frame offers different types of tickets based on visitor preferences. Common ticket options include standard entry tickets, fast-track tickets for quicker access, and combo tickets that include entry to other attractions.

5. Can I buy tickets on the same day of my visit?

Yes, you can purchase tickets on the same day of your visit at the Dubai Frame ticket counters. However, keep in mind that during peak tourist seasons, there might be long waiting times, so it is better to book in advance if possible.

6. Do children need tickets?

Yes, children above a certain age (usually 3 years and above) typically require tickets for entry. However, the exact age limit for free entry or child tickets might vary, so it's best to check the Dubai Frame website or contact their customer support for specific details.

7. Are there any discounts available for students, seniors, or residents?

Dubai Frame occasionally offers discounts for students, seniors, or UAE residents. These discounts may vary and could be available through special promotions or during specific periods. Check the official website or inquire directly to find out about any ongoing offers.

8. Can I reschedule or cancel my Dubai Frame tickets?

The rescheduling and cancellation policies may vary depending on the type of ticket purchased and the terms and conditions set by Dubai Frame. It's advisable to review the ticketing guidelines on their website or contact their customer support for assistance.

9. Is photography allowed inside the Dubai Frame?

Yes, photography is generally allowed inside the Dubai Frame, including the observation deck and the exhibition areas. It's an excellent opportunity to capture stunning views and memories of your visit.

10. Is there a specific dress code for visiting the Dubai Frame?

There is no specific dress code for visiting the Dubai Frame. However, as Dubai is a cosmopolitan city, it is advisable to dress modestly and respect local customs.

11. Can I bring outside food and drinks?

Outside food and drinks are generally not allowed inside the Dubai Frame. However, they usually have dining facilities or cafeterias where you can enjoy refreshments during your visit.

12. Is the Dubai Frame wheelchair accessible?

Yes, the Dubai Frame is wheelchair accessible, ensuring that everyone can enjoy this unique experience. They provide facilities to accommodate visitors with mobility challenges.

13. How much time should I allocate for my visit to the Dubai Frame?

The average visit to the Dubai Frame takes around 1 to 1.5 hours, but you can stay longer if you wish to fully explore the exhibition and enjoy the stunning views.

14. Can I buy Dubai Frame tickets as a gift for someone else?

Yes, you can purchase Dubai Frame tickets as a gift for someone else. Online ticketing platforms often provide options to buy tickets for others and send them electronically.

15. Are there any restrictions or rules I should be aware of during my visit?

To ensure a pleasant and safe experience for all visitors, the Dubai Frame may have certain rules and regulations in place. These may include restrictions on smoking, drone usage, and behaviour within the premises. Please follow all guidelines for a smooth visit.